1. Information We Collect: When you submit an inquiry on Petal Smart, we collect your name, phone number, email address, preferred tour date, guest count, and general travel preferences.
2. Purpose of Collection: Under India’s Digital Personal Data Protection (DPDP) Act 2023, your personal data is collected solely to respond to your specific tour inquiry, check availability, provide itinerary quotations, and coordinate travel assistance.
3. Consent & Communication: By submitting the booking form, you provide explicit consent for our tour desk to contact you regarding your request via phone call, WhatsApp, or SMS.
4. Data Protection & Sharing: We do not sell, rent, trade, or share your personal information with unauthorized third parties or marketing brokers. Your data is stored securely and accessible only to authorized travel coordinators.
5. Retention & User Rights: Your information is retained only as long as necessary to fulfill your travel inquiry. You may request data correction or deletion at any time by contacting our helpline.
